- Hackers use leaked data to ask for ransom.
- Ledger Customers threatened with physical violence and home invasions.
- CEO tells customers to not take the threats seriously.
Ledger customers faced threats of home invasion and physical violence. According to them, rogues accessed their data and used it to send threats.
So, the victims shared these threats on social media. With this, they wanted solutions from the Ledger team.
Yesterday’s RaidForums leak links to the data breach Ledger faced in June. At first, the breach looked smaller. However, the stolen data was much more sensitive.
The damage was bigger. It included customer names, email addresses, physical addresses, and phone numbers.
Since the dump, customers received constant threats and blackmail. Moreover, attackers asked them to pay ransoms.
Because of this, customers furiously demanded amends from Ledger. They posted their situations on social media threads that were viewed by thousands.
While the team wants to help, they cannot help everyone. Ledger CEO, Pascal Gauthier says that Ledger cannot compensate a million customers.
Evidently, the team aims to move forward. They want to work toward offering better security. In short, he advised their enraged customers to do the same.
To put things in perspective and not undermining our responsibility, we have entered an era in which cyberattacks should occur more and more. @Ledger‘s mission is precisely to continuously invest to improve security standards. In this fight, we need you. #StopTheScammers
— Pascal Gauthier (@_pgauthier) December 21, 2020
Gauthier states that the team regrets the situation deeply. But, he also believes that the threats shouldn’t be taken seriously.
After all, a home invasion accomplishes nothing if customers have their private keys stored in a separate and safe location according to him.
“It’s just an online scam,” he said. According to Gauthier, actually acting on the threats can also be costly to the attackers.
He argues that there’s a high chance that these are empty threats. However, he also did not discount the possibility of it happening.
He said, “we don’t deny it’s a possibility.” But he also thinks that it’s not likely that people’s homes will be broken into.
Gauthier added that the database has been out since June. Still, “no-one has [ever] reported any attack of this sort,” he said.
He also took this opportunity to give advice. According to him, private keys should not be stored at home. This is especially when there are large amounts of crypto stored, he added.
Some customers agree with the threats being harmless. But while threats may just be threats, data security is still data security.
Ledger’s customers may not forget this event. After all, a brand promising data security failed to deliver.